technical support
NEW WAVE COMPUTER SERVICES LTD PROVIDES SUPPORT AND MAINTENANCE ACROSS A BROAD RANGE OF IT HARDWARE AND SOFTWAREWe offer Contracts tailored to suit your needs, including a 24 emergency callout team, with response times available from 8, 4, and 2 hours.
We also provide second level contracts for computer resellers and system integrators.
New Wave Computer Services, you’ll appreciate the Difference.
emergency support
IF OUR ENGINEERS CANNOT FIX YOUR ISSUE EITHER OVER THE PHONE OR THROUGH REMOTE SUPPORT WE WILL ARRANGE A SITE VISIT AS SOON AS IS PRACTICABLE
SERVER SUPPORT MINIMUM TWO HOURS
DESKTOP/PORTABLE MAXIMUM EIGHT HOURS
HOME CALLS AND OUT OF HOURS CAN BE ORGANISED